Monthly Archives March 2020

8 Customer Service Tips That Will Never Go Out of Fashion

8 Customer Service Tips That Will Never Go Out of Fashion 1. Know your stuff. Make sure all customer facing staff have the knowledge and interpersonal skills needed to provide best advice, delivered in a friendly and personal way. There is nothing worse than dealing with someone in a customer service department who doesn’t know what they are talking about or has little skill in dealing with customers needs, wants or issues. All new staff should be properly trained, supervised, supported and developed until the business is completely satisfied they have the knowledge and skills required to deliver a high
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Categories: Frontpage Article.

Nothing quite says open like a flag does!

Nothing quite says open like a flag does! In times of adversity it pays to go back to the basics in terms of telling your customers it’s business as usual, whilst working around the clock to deliver everything promised and win trust. Using brightly coloured flags is a cost effective and simple way to attract positive attention in your business premises and promoting your customer satisfaction ratings is a must. If you run any type of business where hygiene standards are relevant, displaying those 5 out of 5 stars is going to make all the difference too. Nothing quite says
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Categories: Frontpage Article and Sailflags News.