FAQs | Frequently Asked Questions
When can you deliver flags?
You can choose the date for delivery, for example we offer Standard, Express or Priority Delivery as follows:
- Standard Delivery within 7 working days
- Express Delivery within 2-3 days
- Priority Service within 1-2 days
It is sometimes possible to make a flag or set of flags the same day, as long as the artwork is received no later than 10am. Please therefore, do not hesitate to ask if you have an urgent request, as we can very often help.
Do you offer a free design service?
Yes we do.
In fact, we offer a free design and artwork service, so for example, if you do have your own artwork or graphic designer, we will proof that free too.
Whether you need our help or not, we really want you to order with complete peace of mind the flags are going to look just right.
What is the difference between standard print and double sided print?
Standard print uses one piece of material, whereas double sided print uses two.
Here is a further explanation:
Standard print – Single piece of flag material with a show through of design on the back. Words and graphics therefore read / display correctly on front and reverse reading or mirrored on the back.
Double sided print – 2 flags sewn back to back (with an inner liner to reduce show through) All writing and graphics therefore read or display correctly both sides.
We are here to guide you on which solution will work best for. In conclusion, we don’t want to recommend the wrong product for your needs.
How long will flags last?
Flags are designed to last between 1-2 years on medium usage (daily use outside)
There are however, several factors that will either prolong the life of the flag or reduce it.
Here is a common list of factors:
Bring flags in daily
Flags are designed to be brought in each day and doing this will extend product life
Watch the Weather
If your part of the world is subject to excessive weather conditions (wind, rain, sunlight) these factors can all add extra stress to flags. Please let us know when making an enquiry and we can discuss ways to work around this for you.
Don’t leave flags out at night
Leaving flags out at night can be detrimental to the fabric
Flags are not designed to be used a permanent signage
Using flags as permanent signage is not a sound solution. If you need permanent signage, we can discuss better alternatives with you.
Look for wear and tear early
Looking for signs of wear and tear early, will ensure your flags can be repaired, rather than replaced. In conclusion, if you look after them, they will last much longer.
What flag material do you use?
We generally use good quality polyester knit material, but other materials are available according to how flags will be used.
How is your service different to other printers?
The main feedback we receive from customers regarding our custom flags is, we offer a very simple and friendly service, which is hassle free and quick to use. In other words, you won’t be talking to grumpy people who want you to order online.
Many customers come to us with a vision and we are in tune with helping every customer bring their visions to life.
We also make all our flags in-house, so we can make what you need quickly and efficiently. This means you can choose the delivery date.
The other area we receive a lot of praise for is the quality and prices. We do take a lot of pride in making sure all custom fabric flags are printed exceptionally well and finished to a very good standard, with an eye on value for money.